IT Services Professional Needed for Client-Support Tech Company (Contract Role)

*Job Type: Contract/Freelance

*Location: Remote (U.S. preferred, open to global applicants)

*Duration: Ongoing (initial 3–6 months)

*Hours: Part-time or Full-time depending on project load

*About Us
We are a growing technology services firm that delivers managed IT, infrastructure support, and cloud solutions for small to mid-sized businesses across multiple industries. As we scale, we are seeking a dedicated and experienced IT Services Professional to support our internal team and serve our clients with excellence.

*Position Overview
This role involves hands-on IT support, systems administration, and client-facing troubleshooting for multiple businesses. You will work closely with our tech leadership team to provide day-to-day technical support, monitor systems, and help clients solve issues related to their networks, devices, and applications.

You must be resourceful, reliable, and confident communicating with clients in a professional, friendly manner.

*Key Responsibilities
Provide tier 1–2 technical support for desktops, laptops, mobile devices, printers, and other client endpoints

Monitor and manage Windows/Mac environments, including patch management and security updates

Set up, maintain, and troubleshoot Microsoft 365, Google Workspace, and email systems

Configure and manage network devices (routers, firewalls, switches, access points)

Assist with cloud migrations, backups, and storage management (OneDrive, Google Drive, SharePoint, Dropbox, etc.)

Deploy and support remote access and VPN solutions

Maintain ticketing systems, documentation, and technical runbooks

Interface directly with clients via phone, email, and chat to resolve technical issues

Collaborate with internal engineers and escalate complex issues as needed

Recommend improvements to IT systems, processes, and security practices

*Required Qualifications
3+ years of experience in IT support, helpdesk, or systems administration

Strong knowledge of Windows OS, macOS, basic Linux, and mobile device management

Hands-on experience with networking (TCP/IP, DHCP, DNS, VPN)

Proficiency in managing Microsoft 365, Exchange, Teams, SharePoint, Active Directory

Experience with cloud-based tools such as AWS, Google Cloud, or Azure

Familiarity with RMM (Remote Monitoring & Management) tools like ConnectWise, NinjaOne, or Atera

Excellent problem-solving and client communication skills

Detail-oriented, self-managed, and comfortable working remotely

*Preferred Skills (Nice to Have)
Experience supporting small businesses and non-tech-savvy users

Knowledge of cybersecurity best practices (MFA, endpoint protection, backups, phishing mitigation)

Scripting experience (PowerShell, Bash)

Familiarity with PSA platforms (e.g., Autotask, Zendesk, or Freshservice)

Certifications like CompTIA A+/Network+/Security+, MCSA, or equivalent

*Why Work With Us
Flexible work hours/Remote

Ongoing contract opportunities

Exposure to diverse industries and projects

Collaborative, respectful work environment

Clear communication and support from a professional, organized team

*To Apply
Please include the following in your proposal:

A short cover letter summarizing your experience

Specific examples of IT environments you've supported

Relevant certifications or training

Your hourly rate or project-based pricing

Your availability and time zone

We're looking for a reliable, knowledgeable IT professional to join our team and help us serve our clients with excellence. If you're proactive, tech-savvy, and customer-service-oriented, we’d love to hear from you.

Cyber Security Professional Needed for Client-Facing Technology Firm (Contract Position)

*Job Type: Contract

*Location: Remote (U.S. preferred, but open to global talent)

*Duration: 6+ months with possibility for extension

*Weekly Hours: Flexible, 10–30 hours/week depending on project needs

*About Us
We are a fast-growing technology company providing IT, cloud infrastructure, and security solutions for small to mid-sized business clients. As we continue to scale and expand our service offerings, we are seeking a highly skilled and reliable Cybersecurity Professional to work with our team and directly support our clients’ evolving security needs.

*Role Overview
You will be responsible for evaluating, implementing, and managing cybersecurity best practices, protocols, and tools for both internal infrastructure and our client environments. You’ll work collaboratively with our tech team to identify vulnerabilities, implement protective measures, and support client compliance with industry standards such as HIPAA, SOC 2, and NIST.

*Key Responsibilities
Conduct risk assessments, security audits, and vulnerability testing

Monitor and manage endpoint protection, firewall configurations, and SIEM systems

Develop and implement security policies and incident response plans

Assist with security aspects of IT infrastructure (cloud, network, endpoints)

Guide clients through compliance requirements (HIPAA, SOC 2, GDPR, etc.)

Investigate and respond to security incidents and breaches

Provide recommendations to improve overall security posture

Participate in client onboarding security assessments and documentation

Collaborate with developers and system admins to integrate security-by-design

*Required Qualifications
3+ years of experience in cybersecurity, IT security, or related field

Strong knowledge of cybersecurity tools and frameworks (e.g., NIST, CIS, ISO 27001)

Familiarity with firewalls, VPNs, IDS/IPS, EDR/XDR, and access control systems

Experience with cloud platforms (AWS, Azure, or Google Cloud) security configurations

Hands-on experience conducting security audits, penetration tests, and forensic analysis

Excellent communication skills – ability to explain technical concepts to clients

Ability to work independently and manage multiple client environments

Relevant certifications preferred: CISSP, CISM, CEH, CompTIA Security+, etc.

*Preferred Experience (Nice to Have)
Familiarity with regulatory compliance frameworks (HIPAA, SOC 2, PCI-DSS)

Experience with small business and SMB clients in various industries

Prior work on Upwork or freelancing experience with client testimonials

Knowledge of automation tools for threat detection and remediation

Background in DevSecOps or secure software development lifecycle (SDLC)

*What We Offer
Flexible hours and remote work

Long-term collaboration opportunities

Exposure to multiple industries and client environments

Collaborative, fast-paced team culture

Ability to contribute to process development and security best practices

*To Apply
Please include the following in your proposal:

Brief cover letter outlining your relevant experience

Specific examples of past cybersecurity projects or assessments

Any relevant certifications or credentials

Your hourly rate or project-based pricing

Availability and preferred working hours

IT Services Professional Needed for Client-Support Tech Company (Contract Role)

*Job Type: Contract/Freelance

*Location: Remote (U.S. preferred, open to global applicants)

*Duration: Ongoing (initial 3–6 months)

*Hours: Part-time or Full-time depending on project load

*About Us
We are a growing technology services firm that delivers managed IT, infrastructure support, and cloud solutions for small to mid-sized businesses across multiple industries. As we scale, we are seeking a dedicated and experienced IT Services Professional to support our internal team and serve our clients with excellence.

*Position Overview
This role involves hands-on IT support, systems administration, and client-facing troubleshooting for multiple businesses. You will work closely with our tech leadership team to provide day-to-day technical support, monitor systems, and help clients solve issues related to their networks, devices, and applications.

You must be resourceful, reliable, and confident communicating with clients in a professional, friendly manner.

*Key Responsibilities
Provide tier 1–2 technical support for desktops, laptops, mobile devices, printers, and other client endpoints

Monitor and manage Windows/Mac environments, including patch management and security updates

Set up, maintain, and troubleshoot Microsoft 365, Google Workspace, and email systems

Configure and manage network devices (routers, firewalls, switches, access points)

Assist with cloud migrations, backups, and storage management (OneDrive, Google Drive, SharePoint, Dropbox, etc.)

Deploy and support remote access and VPN solutions

Maintain ticketing systems, documentation, and technical runbooks

Interface directly with clients via phone, email, and chat to resolve technical issues

Collaborate with internal engineers and escalate complex issues as needed

Recommend improvements to IT systems, processes, and security practices

*Required Qualifications
3+ years of experience in IT support, helpdesk, or systems administration

Strong knowledge of Windows OS, macOS, basic Linux, and mobile device management

Hands-on experience with networking (TCP/IP, DHCP, DNS, VPN)

Proficiency in managing Microsoft 365, Exchange, Teams, SharePoint, Active Directory

Experience with cloud-based tools such as AWS, Google Cloud, or Azure

Familiarity with RMM (Remote Monitoring & Management) tools like ConnectWise, NinjaOne, or Atera

Excellent problem-solving and client communication skills

Detail-oriented, self-managed, and comfortable working remotely

*Preferred Skills (Nice to Have)
Experience supporting small businesses and non-tech-savvy users

Knowledge of cybersecurity best practices (MFA, endpoint protection, backups, phishing mitigation)

Scripting experience (PowerShell, Bash)

Familiarity with PSA platforms (e.g., Autotask, Zendesk, or Freshservice)

Certifications like CompTIA A+/Network+/Security+, MCSA, or equivalent

*Why Work With Us
Flexible work hours/Remote

Ongoing contract opportunities

Exposure to diverse industries and projects

Collaborative, respectful work environment

Clear communication and support from a professional, organized team

*To Apply
Please include the following in your proposal:

A short cover letter summarizing your experience

Specific examples of IT environments you've supported

Relevant certifications or training

Your hourly rate or project-based pricing

Your availability and time zone

We're looking for a reliable, knowledgeable IT professional to join our team and help us serve our clients with excellence. If you're proactive, tech-savvy, and customer-service-oriented, we’d love to hear from you.

I'm a licensed therapist launching a new private practice in Philadelphia focused on providing modern and effective mental health care. Right now it's just me but in the near future, I'm hoping to have other therapists join my collective. I'm looking for a skilled and affordable freelance marketer to help build and execute a marketing plan that drives real results—namely brand awareness, a strong online presence, and a steady flow of client intakes.

This is a freelance project with potential for ongoing work. Ideal for someone who understands the nuances of private practice marketing and wants to help create something meaningful from the ground up.

Scope of Work:

We’ll work closely to build and roll out a 3–6 month launch plan that includes:

Brand Development: Help refine our visual identity, tone, and messaging.

Website Optimization: Provide feedback (or hands-on help) with Squarespace-based site for SEO, UX, and lead conversion.

Local SEO & Google Business Profile: Optimize listings and ensure we appear for relevant “therapist near me” and related searches.

Content Strategy & Social Media: Build a consistent content plan (Instagram/Facebook/LinkedIn) to establish credibility and reach our target audience.

Paid Ad Guidance: Advise or manage small Google Ads or Meta ad budget to boost visibility at launch.

Email or Referral Marketing: Help design outreach for local professionals or build automated nurture sequences.

Ideal Candidate:

Experience marketing for therapists, health & wellness, or service-based businesses.

Strong grasp of affordable lead gen strategies (especially local)

Can balance strategy with execution—no bloated agency speak, just smart action

Familiarity with tools like Squarespace, Canva, Meta Ads Manager, Google Business, etc.

Collaborative, clear communicator, responsive

To apply, please respond with:

Brief introduction & relevant experience

Portfolio or examples of work (especially therapy/wellness-related if available)

Your proposed rate and availability

Any ideas you’d recommend based on this description. Thank you!

Design oilfield equipment using Solidworks. We have the engineer but need the designer.

As a Data Analyst, you may be instrumental in reworking uncooked records into actionable insights that power enterprise decisions. This position combines analytical thinking, statistical expertise, and powerful conversation to empower our company with records-pushed strategies. The function gives a far flung paintings environment, supplying flexibility with out compromising the effect of your analytical contributions.

Key Responsibilities:

1. Data Exploration and Analysis:
• Conduct thorough evaluation of numerous datasets to find trends, patterns, and correlations.

2. Data Cleaning and Preparation:
• Cleanse and preprocess records to make sure accuracy, consistency, and relevance.

3. Visualization and Reporting:
• Develop visually compelling reviews and dashboards the use of equipment which include Excel, Tableau, or Python libraries.

4. Collaborative Decision Support:
• Collaborate cross-functionally with groups to recognize enterprise necessities and offer analytical aid for decision-making.

5. Continuous Improvement:
• Stay abreast of enterprise advancements, new equipment, and evolving nice practices in records analytics.

Job Qualifications:

• Bachelor`s diploma in a applicable field (Statistics, Mathematics, Computer Science).
• Proven enjoy as a Data Analyst, showcasing impactful contributions.
• Proficiency in SQL and a programming language (Python, R).
• Strong problem-fixing abilties, interest to detail, and a ardour for uncovering insights inside records.
• Excellent conversation abilties to bring complicated findings with clarity.

I run a local SEO agency focused on ranking service-based businesses on the top of google. I’ve got a short ad video ready to go, but I need someone who knows how to set up and run profitable paid ad campaigns (Meta) and build simple but effective funnels to drive inbound leads.

I’m not looking for fluff. I need someone who can:

Set up and manage meta ad campaigns

Build or guide a clean, high-converting landing page/funnel

Optimize for appointment bookings or inbound form submissions

Track results and report performance clearly

Advise on audience targeting and budget scaling

You’ll be working directly with me and potentially helping promote my SEO services to local business owners.

I need help specifically with

Target audience research

Funnel structure (ad → landing page → form/booking)

Messaging & conversion psychology

Integrating with tools like Webflow, Framer, ClickFunnels, Calendly, etc.

What I Have:

A polished video ad

Webflow and Framer access

Some general ideas on audience (contractors, home service biz owners, mortgage brokers)

Willing to spend ~$500–$1,000/month on ad spend to test and scale

What You Should Have:

Experience running lead gen ads for agencies, coaches, or service businesses

Funnel-building chops (ClickFunnels, Webflow, Framer, doesn’t matter as long as it converts)

Ability to show past results

Fluent English

Bonus if you’ve worked with SEO or local marketing agencies before

To Apply:
Send a brief note with:

One or two examples of campaigns you’ve run with actual results (cost per lead, etc.)

What ad platform you’d recommend starting on and why

Whether you also build landing pages/funnels or prefer to just advise

Let’s build something lean and effective.

Need to build a web app to be able to use a Microsoft Azure higher level of membership and customer service

What I need
Make Zoho and PIC talk to each other so new Zoho Contacts show up as Customers in PIC, and vice-versa.

Use AWS Lambda + API Gateway (or something similar that’s “serverless”).

Before the live sync starts, run a one-time cleanup:

Match Zoho Contacts to PIC Customers by e-mail.

Fill the Zoho field “PIC Customer ID.”

Don’t change or delete anything in PIC while doing that.

If a Zoho record has no e-mail, put it into a CSV so I can match it by hand (first/last name, phone, etc.).

Zoho Contact “Owner” should decide which Salesperson number goes to PIC (I have a simple ID→number list).

Always set Accounttype = "RET".

Required PIC fields are: Name, Phone, Site, Accounttype, Territory, DateOpened, Salesperson1.

Rough numbers
Zoho Contacts: ~520

PIC Customers: ~8 000

What I’ll give you
Test log-ins for PIC and Zoho

PIC API docs (Swagger): https://app.swaggerhub.com/apis/picbusiness/e-PIC-API/1.2.0

The Zoho-owner → Salesperson map

AWS account (or use yours and give me the setup script)

How we’ll work
No video calls. All questions in Upwork chat.

I’ll answer fast.

Deliverables
Code (Node or Python—your choice) in a Git repo.

A way to deploy it (CloudFormation, CDK, Terraform, or simple CLI script).

One-time cleanup script + CSV report.

Quick read-me on how to run and roll back.

Budget & timing
Start ASAP.

First demo (cleanup + one-way Zoho→PIC) in 5 days.

Full two-way sync + hand-off the next week.

SAN DIEGO Based only!
We are a small, dynamic team of IT professionals who pride ourselves on providing exceptional service and innovative solutions. We are seeking a forward-thinking Field Service Technician (Level 1 or 2) to join our Managed Service Provider (MSP) team. This 100% field-based role involves traveling to client sites across San Diego County and surrounding areas to deliver onsite technical support and proactive IT solutions. You’ll troubleshoot, maintain, and upgrade IT systems (Windows and macOS), help clients anticipate their future IT needs, and contribute to pre-planning efforts to ensure smooth operations.
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Key Responsibilities
• Onsite Technical Support & Troubleshooting
o Diagnose and resolve hardware, software, and networking issues for Windows and macOS systems directly at client locations.
o Perform system upgrades, updates, and installations on both Windows and Mac devices.
o Manage and resolve service tickets onsite, meeting established SLAs.
• Forward-Thinking IT Solutions
o Evaluate client environments and identify opportunities for system improvements, upgrades, and automation.
o Collaborate with the team to develop pre-planned strategies that address client needs and minimize downtime.
o Stay ahead of emerging technologies and best practices to help clients remain competitive and secure, by taking a variety of company paid and unpaid trainings.
• System Administration
o Support Microsoft 365, Windows Server environments, Active Directory, and Mac system administration tools (e.g., Jamf, Apple Business Manager).
o Configure and troubleshoot routers, switches, firewalls, and other network devices.
o Deploy and manage macOS devices using MDM solutions such as Jamf and troubleshoot Apple applications.
• Client Interaction
o Serve as the face of the company at client locations, providing excellent customer service and building strong client relationships.
o Act as a trusted advisor by offering proactive recommendations and technical guidance to align IT systems with business goals.
o Be an ambassador of WCITG and showing up with a calm, can do attitude; wearing WCITG shirts.
• Documentation & Planning
o Maintain accurate records of client interactions, system configurations, and resolutions in the ticketing system.
o Contribute to pre-planning initiatives by documenting project requirements, timelines, and risks to ensure seamless execution.
o Assist in creating and updating knowledge base articles to support the team’s operational efficiency.