We're a US-based managed services provider supporting small-business clients. We're hiring one remote person to own our remote technical work and take on operations over time: triage, client calls, coordinating our onsite tech.

The role starts task-based and expands into an operations lead as the workload is handed over.

What you'll do:

Handle remote support tickets end to end (Windows/Mac, M365 and Google Workspace, MDM, endpoint security, backups).
Triage incoming work: take remote tickets, route onsite work to our field tech, flag what needs the owner.
Keep tickets current: clear notes, a next step with a date, all client correspondence logged in the ticket.
Run client-facing sales and scoping calls, and help close managed-services deals.
Our stack (experience with most of these expected):

NinjaOne (RMM + backup)
Microsoft 365 and Google Workspace administration
JumpCloud and/or Intune (MDM)
SentinelOne (EDR)
1Password
Requirements:

MSP or IT-support experience.
Strong written English. This is a client-facing role in writing.
Consistent documentation. All work and correspondence goes in the ticket.
Works independently and closes out tasks without follow-up.
Available during US Eastern business hours, Mon-Fri

Nice to have:

Sales or scoping call experience.
Experience coordinating or leading other techs.
Ongoing, long-term.

Hours per week:
Around 10 hours per week to start, evolving to 15-20 hours per week

We are looking for an experienced Azure Cloud Engineer with strong Go backend experience to review and improve our existing cloud environment.

Our application is currently hosted on Microsoft Azure, and the backend services are written in Go. The engagement will begin with a technical audit of the current infrastructure, application architecture, deployment process, security, and operational reliability.

The initial scope includes reviewing the existing Azure architecture, identifying security or configuration risks, evaluating deployment and monitoring practices, and recommending practical improvements. After the audit, the engineer may help implement the approved changes and support ongoing cloud and backend work.

Key responsibilities include reviewing Azure resources and architecture, evaluating IAM and access controls, checking networking and security configurations, reviewing CI/CD and deployment workflows, analyzing monitoring and logging coverage, and identifying reliability or cost optimization opportunities.

You may also review Go backend services, API architecture, authentication, integrations, error handling, and production performance where relevant.

We are looking for someone with hands-on production experience in Microsoft Azure, Go backend development, cloud security, and infrastructure troubleshooting. Strong REST API and third-party API integration experience is preferred. Experience with Azure DevOps, GitHub Actions, Docker, Kubernetes, Terraform, or Application Insights is a plus.

The engagement will begin at approximately 10 hours per week, with the possibility of additional work based on the audit findings and project needs.

When applying, please briefly describe a similar Azure environment you have audited or improved, your experience with production Go services, and your availability.

We are looking for a reliable IT support specialist based in the US with networking experience to assist with remote hardware setup, device management, and technical troubleshooting.

The ideal candidate should have experience with computer hardware, network configuration, remote device management, and basic system administration. The role includes handling company-provided laptops, assisting with hardware setup, maintaining network connectivity, monitoring device performance, and providing ongoing technical support.

Candidates should have a reliable internet connection, a suitable workspace for managing company equipment, strong problem-solving skills, and the ability to work independently. This is a remote contract opportunity with flexible scheduling and potential for long-term collaboration.

Overview

We are a growing healthcare company specializing in durable medical equipment, sleep diagnostics, CPAP therapy, oxygen, and respiratory services. We are establishing a brand-new Microsoft Fabric environment and need an experienced Microsoft Fabric Data Architect to design and implement the initial data architecture.

Our operational systems include healthcare/DME platforms such as Brightree, QuickBooks, Microsoft 365, and other cloud-based applications. Data may be obtained through APIs, database connections, scheduled exports, Excel/CSV files, SFTP, and other integration methods.

This is an architecture and hands-on implementation role. We are looking for someone who can build the foundation—not simply provide recommendations or create Power BI reports.

Project Objectives

The selected contractor will help us:

Evaluate our anticipated data sources, reporting requirements, security needs, and expected data volumes.
Design a scalable Microsoft Fabric architecture using the appropriate combination of OneLake, Lakehouse, Warehouse, Data Factory pipelines, notebooks, and semantic models.
Recommend whether a Lakehouse, Warehouse, or hybrid architecture is appropriate.
Establish a clear Bronze, Silver, and Gold data-layer strategy.
Create database naming conventions, schemas, tables, relationships, and data models.
Build an initial framework for importing data from multiple systems.
Establish development, testing, and production workspaces where appropriate.
Design the environment to support Power BI reporting, operational dashboards, financial analysis, KPI reporting, and future automation.
Implement appropriate security, access controls, logging, monitoring, backup/recovery considerations, and data-governance practices.
Design the system to support healthcare privacy and HIPAA-aligned security requirements.
Document the architecture so that it can be maintained and expanded by future employees or contractors.

Initial Deliverables

The first phase is expected to include:

Discovery and Requirements Assessment

Review business goals and planned data sources.
Identify reporting, refresh-frequency, retention, security, and performance requirements.
Identify technical limitations or risks associated with each source system.
Recommend an implementation roadmap and priorities.

Architecture Design

Produce a Microsoft Fabric architecture diagram.
Recommend Lakehouse, Warehouse, or hybrid design.
Define Bronze, Silver, and Gold data layers.
Define workspaces and development, testing, and production structure.
Develop naming conventions and folder, schema, table, and pipeline standards.
Recommend an appropriate Fabric capacity and cost-management approach.

Environment Configuration

Configure the initial Microsoft Fabric workspaces and core data components.
Establish OneLake/Lakehouse/Warehouse structures.
Configure user roles, service accounts, and least-privilege access.
Set up source control, versioning, and deployment procedures where appropriate.
Configure monitoring, error handling, logging, and pipeline notifications.

Initial Data Integration

Build one or more pilot ingestion pipelines from selected source systems.
Preserve raw source data and create standardized, validated tables.
Implement incremental loading, duplicate handling, error handling, and reconciliation controls.
Create initial dimensional or analytical data models for reporting.
Demonstrate that data can be consumed effectively through Power BI or another approved reporting tool.
Documentation and Knowledge Transfer

Provide architecture and data-flow diagrams.
Provide a data dictionary for the initial tables and fields.
Document pipelines, transformations, dependencies, security settings, and refresh schedules.
Provide operating and troubleshooting instructions.
Conduct a recorded knowledge-transfer session with our team.
Provide recommendations and estimated effort for subsequent implementation phases.

Required Qualifications

Demonstrated experience architecting and implementing Microsoft Fabric environments.
Strong knowledge of OneLake, Fabric Lakehouse, Fabric Warehouse, Data Factory pipelines, notebooks, and Power BI semantic models.
Strong SQL and dimensional data-modeling experience.
Experience building ETL/ELT pipelines and incremental data-loading processes.
Experience designing Bronze, Silver, and Gold data architectures.
Experience with Azure/Microsoft Entra ID security, role-based access, and service principals.
Experience with Git integration and development/test/production deployment practices.
Ability to produce clear architecture diagrams and technical documentation.
Strong written and spoken English.
Ability to explain architectural decisions to business leaders who are not database engineers.

Preferred Qualifications

Microsoft Fabric certification or relevant Microsoft data certification.
Experience working with healthcare, DME, revenue-cycle, claims, patient-order, or medical billing data.
Experience with Brightree or similar healthcare/DME systems.
Experience integrating QuickBooks, Microsoft 365, APIs, SFTP, Excel, CSV, and cloud-based business applications.
Understanding of HIPAA, PHI, audit trails, data retention, and healthcare security requirements.
Experience designing Power BI models and executive KPI dashboards.
Experience optimizing Fabric capacity utilization and controlling cloud costs.

Important Security Requirements

The contractor may eventually work with sensitive healthcare and financial information. The selected candidate must be willing to:

Sign a confidentiality and nondisclosure agreement.
Follow our access-control and credential-management procedures.
Use company-approved accounts and secure access methods.
Avoid downloading or storing company data on unauthorized personal systems.
Build and test with de-identified or non-production data until security controls are approved.
Document all administrative accounts, service accounts, connections, and permissions created during the engagement.
Return or transfer all project materials, credentials, documentation, and intellectual property at the completion of the project.

What We Are Not Looking For

A Power BI report developer with no Microsoft Fabric architecture experience.
Someone who only provides high-level recommendations without implementing the solution.
A developer who intends to build an undocumented environment that only they can maintain.
An applicant submitting a generic proposal without describing relevant Microsoft Fabric projects.

Proposal Requirements

Please include the following in your response:

A description of two or three Microsoft Fabric environments you have personally designed or implemented.
Your specific experience with Lakehouse, Warehouse, OneLake, pipelines, notebooks, semantic models, and deployment pipelines.
An example of a Bronze/Silver/Gold architecture you have implemented.
Your experience handling healthcare, financial, or other sensitive data.
Your proposed approach to the discovery and architecture phase.
Your estimated hours, timeline, and cost for the initial phase.
Whether you recommend hourly pricing or fixed-price milestones, and why.
Your availability for meetings during U.S. Central Time business hours.
Any Microsoft certifications you currently hold.
Confirmation that you will provide complete technical documentation and knowledge transfer.

We need someone to sort out email issues and create a professional email signature for all employees and contractors. On going support engagement will be likely upon a successful completion of the clean up. We use gmail and personal email currently but would like to incorporate outlook to be more consistent.

We are looking for a reliable IT support specialist based in the US with networking experience to assist with remote hardware setup, device management, and technical troubleshooting.

The ideal candidate should have experience with computer hardware, network configuration, remote device management, and basic system administration. The role includes handling company-provided laptops, assisting with hardware setup, maintaining network connectivity, monitoring device performance, and providing ongoing technical support.

Candidates should have a reliable internet connection, a suitable workspace for managing company equipment, strong problem-solving skills, and the ability to work independently. This is a remote contract opportunity with flexible scheduling and potential for long-term collaboration.

NobleProg is seeking an experienced Microsoft Power BI Trainer to deliver a live, instructor-led onsite training for a corporate client in Nevada.

The training is designed for business users who want to build interactive reports and dashboards, connect to enterprise semantic models and Azure SQL Server, and confidently perform self-service business intelligence using Microsoft Power BI.

Engagement Details

Location: Onsite in Nevada
Duration: 2 days (14 total training hours)
Audience: Business users across multiple departments
Participants: 15–30 (multiple sessions may be required if attendance exceeds 15 participants)
Training Dates: August or September (to be confirmed)
Daily Rate: $1,200 per day

Course Scope

This hands-on training will introduce participants to Microsoft Power BI fundamentals, enabling them to connect to enterprise data sources, create meaningful visualizations, build DAX measures, and publish interactive reports. The course emphasizes practical exercises and real-world business reporting scenarios. A brief introduction to AI-assisted features within Power BI may be included to demonstrate how they can improve productivity without becoming a major focus of the training.

Please review the following links before applying
Course Outline: https://www.nobleprog.com/cc/powerbibia
NobleProg SOP: https://share.synthesia.io/a0788c6e-56d5-4da8-92c6-0d5c03ad6d52

Key Topics Include

* Connecting to semantic models and Azure SQL Server
* Importing, transforming, and preparing data for analysis
* Building interactive reports and dashboards
* Creating DAX measures and calculated columns
* Report formatting, filtering, and visualization best practices
* Publishing and sharing Power BI reports
* Best practices for self-service business intelligence
* Introduction to AI-assisted features, including Copilot and AI-supported report development

Trainer Responsibilities

* Deliver engaging, instructor-led Microsoft Power BI training onsite
* Customize examples and exercises based on the client’s business workflows
* Facilitate practical, hands-on labs throughout the course
* Incorporate a brief AI segment focused on practical Power BI productivity features
* Prepare training materials (trainer retains ownership of content)
* Deliver training using the client’s environment if temporary access to sanitized data is provided

Required Qualifications

* Strong hands-on experience with Microsoft Power BI
* Experience working with DAX, semantic models, and Azure SQL Server
* Experience designing reports and dashboards for business users
* Experience delivering instructor-led corporate training
* Ability to explain technical concepts clearly to users with varying levels of experience

Nice to Have

* Experience delivering Power BI training in enterprise environments
* Familiarity with Microsoft Fabric and the Microsoft data platform
* Experience using Power BI Copilot or other AI-assisted Power BI capabilities
* Experience working with client-specific datasets and real-world business reporting scenarios preferred

How to Apply

Please include

* A brief overview of your Microsoft Power BI experience
* Your experience with DAX, semantic models, and Azure SQL Server
* Your experience delivering onsite corporate training
* Confirmation of your availability for onsite delivery in Nevada during August or September
* Examples of relevant Microsoft Power BI training or implementation projects
* Whether you have experience delivering hands-on training using a client’s Power BI environment and enterprise datasets

This is not a full-time position. Workload will vary depending on client projects.
Required Qualifications
Minimum 10 years of hands-on IT experience
Must reside in the United States
Previous MSP or IT consulting experience preferred
Excellent verbal and written English communication
Ability to communicate directly with business clients
Strong troubleshooting and problem-solving skills
Able to work independently with minimal supervision
Strong documentation skills
Professional, dependable, and responsive. Microsoft
Microsoft 365 Administration
Microsoft 365 Business Premium
Exchange Online
SharePoint Online
OneDrive
Microsoft Teams
Azure
Microsoft Entra ID (Azure AD)
Microsoft Intune
Conditional Access
Multi-Factor Authentication (MFA)
Microsoft Defender. Windows Server 2016/2019/2022
Active Directory
Group Policy
DNS
DHCP
Hyper-V
Remote Desktop Services
Cybersecurity
Endpoint Security
Microsoft Security Best Practices
Security Hardening
Vulnerability Remediation
Backup & Disaster Recovery
Incident Response
Email Security
Phishing Protection
Cloud & Backup
Azure
Microsoft 365 Backup
OneDrive Backup
SharePoint Backup
Disaster Recovery Planning
Remote Management
NinjaOne (Preferred)
Bitdefender GravityZone (Preferred)
ConnectWise (Plus)
Datto (Plus)

## Full-Stack Developer & AI Integrations Specialist — Custom CRM and Workflow Automation

We are seeking an experienced full-stack developer and AI integrations specialist to help us design and build a custom CRM system while automating key workflows across our business.

The right candidate will be able to understand our existing processes, identify opportunities for automation, and translate our requirements into a reliable, user-friendly system. This role requires more than basic development experience—we are looking for someone who can think through the overall architecture, recommend practical solutions, and build integrations that work seamlessly with our existing tools.

### Responsibilities

* Review our current workflows, systems, and business requirements
* Help define the CRM’s technical architecture, database structure, and user experience
* Build responsive, intuitive front-end interfaces for managing customers, leads, communications, tasks, and internal processes
* Develop secure back-end services, APIs, databases, user roles, and permissions
* Create automated workflows for lead intake, follow-ups, task assignments, notifications, scheduling, reporting, and other repetitive processes
* Integrate the CRM with existing platforms such as email, calendars, forms, communication tools, payment systems, and third-party APIs
* Implement AI-powered features where they provide meaningful value, such as:

* Lead qualification and routing
* Email or message drafting
* Conversation and document summarization
* Data extraction from forms, emails, or uploaded documents
* Automated record updates
* Internal AI assistants
* Semantic search and knowledge retrieval
* Recommended actions and next steps
* Establish safeguards for AI-generated outputs, including validation, human approval, error handling, and activity logging
* Test the system thoroughly and resolve performance, security, and integration issues
* Create clear technical documentation and provide support during deployment and handoff
* Recommend improvements and future development opportunities as the system evolves

### Required Experience

* Proven experience building production-ready full-stack web applications
* Strong front-end development skills using React, Next.js, Vue, or a comparable framework
* Strong back-end experience with Node.js, Python, PHP/Laravel, or a similar technology
* Experience designing relational or document-based databases such as PostgreSQL, MySQL, MongoDB, or Supabase
* Experience building and consuming REST APIs, webhooks, and third-party integrations
* Previous experience developing or customizing CRM systems
* Experience implementing workflow automations with tools such as n8n, Make, Zapier, or custom code
* Hands-on experience integrating AI models through APIs such as OpenAI, Anthropic, or comparable providers
* Understanding of prompt design, structured outputs, tool calling, context management, and AI error handling
* Familiarity with authentication, role-based permissions, data security, API security, and audit logging
* Experience deploying and maintaining applications using platforms such as AWS, DigitalOcean, Vercel, Railway, or similar services
* Strong communication skills and the ability to translate business requirements into technical solutions
* Ability to work independently, provide realistic estimates, and communicate progress consistently

### Preferred Qualifications

* Experience integrating platforms such as HubSpot, Salesforce, QuickBooks, Twilio, Google Workspace, Microsoft 365, Slack, or industry-specific software
* Experience building multi-user dashboards and internal business tools
* Familiarity with vector databases, embeddings, retrieval-augmented generation, and AI knowledge bases
* Experience processing documents, emails, call transcripts, or other unstructured data
* Understanding of testing, monitoring, analytics, and application performance
* Experience taking a product from initial discovery through deployment and ongoing iteration

### Initial Project Scope

The project will likely begin with a discovery and planning phase, followed by the development of an initial CRM version. Expected deliverables may include:

* Documented requirements and workflow map
* Recommended technical architecture and technology stack
* CRM database and user interface
* Lead and customer management functionality
* Tasks, notes, communication history, and pipeline tracking
* User roles and permissions
* Integrations with selected existing systems
* Automated workflows and notifications
* Initial AI-powered features
* Testing, deployment, and technical documentation

We are open to completing the project in phases, beginning with the highest-priority workflows and expanding the system over time.

### What We’re Looking For

We value practical solutions over unnecessary complexity. The ideal candidate will ask thoughtful questions, understand the business purpose behind each feature, and recommend when to use custom development, traditional automation, or AI.

You should be comfortable identifying edge cases and explaining technical decisions in plain language. We are looking for someone who can become a trusted technical partner rather than simply completing isolated development tasks.

### To Apply

Please include:

1. A brief description of your relevant full-stack and AI integration experience
2. Examples of CRM systems, dashboards, or workflow automations you have built
3. The technologies you would likely recommend for this type of project and why
4. An example of an AI feature you implemented in a production environment
5. Your availability, hourly rate, and preferred working arrangement
6. Any questions you would want answered before estimating the project

Please begin your proposal with the phrase **“CRM Automation”** so we know you have reviewed the complete posting.

This is not a full-time position. Workload will vary depending on client projects.
Required Qualifications
Minimum 10 years of hands-on IT experience
Must reside in the United States
Previous MSP or IT consulting experience preferred
Excellent verbal and written English communication
Ability to communicate directly with business clients
Strong troubleshooting and problem-solving skills
Able to work independently with minimal supervision
Strong documentation skills
Professional, dependable, and responsive. Microsoft
Microsoft 365 Administration
Microsoft 365 Business Premium
Exchange Online
SharePoint Online
OneDrive
Microsoft Teams
Azure
Microsoft Entra ID (Azure AD)
Microsoft Intune
Conditional Access
Multi-Factor Authentication (MFA)
Microsoft Defender. Windows Server 2016/2019/2022
Active Directory
Group Policy
DNS
DHCP
Hyper-V
Remote Desktop Services
Cybersecurity
Endpoint Security
Microsoft Security Best Practices
Security Hardening
Vulnerability Remediation
Backup & Disaster Recovery
Incident Response
Email Security
Phishing Protection
Cloud & Backup
Azure
Microsoft 365 Backup
OneDrive Backup
SharePoint Backup
Disaster Recovery Planning
Remote Management
NinjaOne (Preferred)
Bitdefender GravityZone (Preferred)
ConnectWise (Plus)
Datto (Plus)